Order Status

  • How can I find out my order status?

    Please use the calendar🗓 below and check your email for your approval date.▶ The Production Cycle begins THE NEXT BUSINESS DAY after your approval was issued. ▶Production / Ship times are listed on the bottom of your order confirmation email Standard / Free Shipping - 14-21 BUSINESS DAYS on aver...
  • Tracking says "delivered" but I don't see my package. Please help!

    If your tracking shows as "delivered" but you don't have package, please do the following. Immediately call the carrier with your tracking number. Ask you neighbors as most likely this was mis-placed by your mail carrier.  Send an email ONLY to info@festflags.com with your ORDER ID and your MAIL...
  • Will I get order updates?

    We send order email updates for the following milestones. These are the ONLY updates we provide. Mock up sent Image Approved Item In Production Package Tracking information In order to make sure you get all updates please add the following email addresses to your safe/contracts list.  info@...